Shipping Policy

Shipping Policy

At L A Merchant Inc, we believe that a seamless shopping experience starts with not only the quality of our products but also the reliability of how they get to your doorstep. This Shipping Policy outlines our order processing, shipping, and delivery procedures.

Our Shipping Approach

L A Merchant Inc offers thoughtful, convenient shipping options designed for modern living.

To minimize waste, unnecessary storage, and reduce our carbon footprint, many of our products are shipped directly from trusted partners and fulfillment centers worldwide.

This direct-shipping method enables us to:

• Provide reliable, quality products directly to you

• Keep prices competitive without the traditional retail markups

• Support a more sustainable and mindful supply chain

We appreciate your patience as we offer a more efficient and eco-conscious shopping experience.

1. Order Processing & Shipping Fees

Every order at L A Merchant Inc is treated with care and attention.

Order Processing Time:
Please allow 2–4 business days for order processing, quality checks, and packaging before shipment.

Holiday & Peak Season Processing:
During busy periods (such as the holiday season), processing may take up to 5 business days.

Shipping Fees:
We offer a flat-rate shipping fee of $5.99 for all orders, regardless of their destination.

2. Delivery Time Estimates

Since we fulfill orders globally, delivery times may vary based on your location.

Please note that these are estimated delivery times and are not guaranteed.

We appreciate your understanding and patience as we work to deliver high-quality products with care.

3. Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with your tracking number.

Please note:

• Tracking information may take 1–3 business days to update after the label is created.

• If tracking updates aren’t available right away, rest assured your package is still on its way.

4. Customs, Duties & Taxes

For international shipments, we use DDU (Delivered Duty Unpaid) shipping.

This means that:

• Any customs duties, fees, or import taxes are the responsibility of the customer.

• L A Merchant Inc is not responsible for any delays caused by customs processing.

While customs fees are rare for household and kitchen items, they may apply depending on your country’s regulations.

5. Order Changes & Cancellations

We strive to process orders quickly to ensure prompt delivery.

If you need to make changes to your shipping address or cancel your order, please contact us at service@galevice.com within 12 hours of placing the order. Once your order is processed, we are unable to make changes or cancellations.

6. Lost or Damaged Items

Your satisfaction is our priority.

Damaged Items:
If your package arrives damaged, please send us a photo within 72 hours of receiving the item, and we will arrange for a free replacement.

Lost Packages:
If the carrier confirms your package is lost in transit, we will send a replacement free of charge.

Thank you for shopping with L A Merchant Inc. We look forward to delivering the best products to you!